The Digital Marketing Toolkit - Understanding the Customer Journey
Every Customer goes on the same journey to purchase products and services. Understanding that journey and optimizing your digital presence every step of the way is the difference between capturing that next new client or letting them "click" to your competition.
How Does Your "Virtual Doorway"
Stack Up Against the Competition?
When your customers walk through your door into your brick and mortar business, there is a certain process you take to greet them, help them find what they are looking for and eventually, make the sale. Its the same process on-line, when they CLICK AND ORDER, but ask yourself "How Does My "Virtual Doorway" Stack Up Against My Competitor?"
Reach the masses with your marketing and branding message!
Is your business listed online?
Is the Information Accurate?
What are consumers saying about your business online?
Are you listening to your on-line customer feedback?
How's Your Website Experience?
Is it optimized for mobile?